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Frequently Asked Questions

General

Where and when will the Recovery.com Marketing Summit take place?

The Summit takes place Monday, July 28 through Tuesday, July 29 at The Madison Concourse Hotel.

1 West Dayton Street
Madison, WI 53703

Who attends the Recovery.com Marketing Summit?

The Recovery.com Marketing Summit is built for behavioral healthcare marketing leaders, executives, and owners. All attendees are subject to approval. 

Why should I attend the Recovery.com Marketing Summit?

Along with ample opportunities for networking, the Recovery.com Marketing Summit programming is designed with the needs of behavioral healthcare business leaders and marketers in mind. Hear the latest digital strategies and tactics from industry peers, connect with the best and brightest from global brands and agencies, and gain practical and effective insight into today’s top behavioral healthcare challenges.

Can Recovery.com partners participate?

Yes, a limited number of partner organizations can participate on an invite-only basis. Each partner organization is allocated a maximum of 2 tickets per company to ensure the best value and experience for all attendees. For more information on partner participation, ticket allocations, and any further clarification, please email cliff@recovery.com.

Registration

How much does it cost to attend the Recovery.com Marketing Summit?

Healthcare/Treatment Center Providers
Early Bird: $299 (Through April 30)
Regular: $499 (Starting May 1)

Partners
Early Bird: $399 (Through April 30)
Regular: $599 (Starting May 1)
Partners are entitled to a maximum of two tickets per partner organization.

If you've been given a discount code, you can enter it on the second registration page by clicking "Add a coupon" on the right side of the screen.

Luma Discount Code

What is included in my registration?

All sessions and activities on July 28-29; refreshments and dinner on July 28; breakfast, refreshments, lunch, and dinner on July 29. The golf outing on July 28 is limited to 30 golfers and is first-come, first-served.

What is the refund policy? Can I send a substitute in my place?

You may cancel your registration by emailing events@recovery.com. If you cancel on or before Monday, June 30, you will receive a full refund. Cancellations after Monday, June 30 and no-shows are non-refundable. See our terms and conditions for more details.

You may send a substitute in your place at any time prior to the start of the conference. Please email events@recovery.com for substitution information.

Hotel and Travel

Is there a discounted hotel room block available?

Yes, we have secured a block of discounted rooms at The Madison Concourse Hotel. After registering, you will receive details on booking.

Which airport is closest to The Concourse Hotel?

Dane County Regional Airport is located 4.9 miles (about 10 minutes without traffic) from The Concourse.

Is The Concourse Hotel close to public transportation?

Yes, the Metro Transit bus system has many downtown stops and runs to/from the Dane County Regional Airport. You can find more information here. 

Uber and Lyft are also widely available.

Is there parking at The Concourse Hotel?

Yes. The Concourse offers underground self-parking. A discounted rate of $10/night is available for overnight attendees. You can find more information here. 

Agenda and Sessions

Interested in speaking at the Recovery.com Marketing Summit?

We'd love to have you participate! Email events@recovery.com with your topic(s) of interest and if you'd like to present on your own or as part of a panel.

Where can I find an agenda for the event?

A detailed agenda for the Recovery.com Marketing Summit will be available soon. Sessions will include keynotes, panels, and hands-on workshops.

Can I register for one-on-one time with someone from Recovery.com?

One-on-one time with Recovery.com staff is available on a first-come, first-served basis. To sign up, indicate you'd like one-on-one time when you register and a Recovery.com team member will follow up with you to book an exact time.

Other

What is the dress code?

There is not a designated dress code for the Recovery.com Marketing Summit; please wear whatever makes you comfortable. If in doubt, business casual attire is appropriate. We also recommend you bring an extra layer to wear.

What kind of weather should I anticipate?

The average temperatures in Madison in July range from a low of 59 degrees F (15 C) to a high of 83 degrees F (28 C).

Will I receive event updates?

Yes. We will send emails to update you on the agenda, event happenings, and logistics. Please make sure that the email address events@recovery.com is in your safe senders list to ensure you receive all important event information.

Does Recovery.com have a code of conduct for the event?

The Recovery.com Marketing Summit is dedicated to providing a fun, engaging, and safe event for everyone. By registering for and attending the Recovery.com Marketing Summit, you are agreeing to abide by our code of conduct and registration terms and conditions.

I still have questions. Can I talk to someone?

Of course! Email us at events@recovery.com with any questions.